目录

1. To a Manager Asking for Increase in Salary
2. From a Clerk, Asking to be Given an Opportunity of Travelling
3. From an Employe, Asking for Promotion
4. From an Employe, Excusing Absence due to Sickness
5. From an Employe, Asking for Leave of Absence
6. From an Employe, Asking for Extension of Holiday
7. From an Employe, Asking for Financial Assistance
8. From an Employe, Thanking Employers for Benefit
9. From an Employe, Apologizing to Employers for Misconduct
10. From an Employe, Giving Formal Notice
11. Fiom an Employe, Asking for Reference
12. From an Employer, Eilgaging a Clerk
13. From an Employer, Dismissing an Employe
14. From an Employer, Asking a Manager to Resign
15. From an Employer, Reproving an Employe
16. From an Employer, Refusing a Request from an Employe
17. Taking up a Reference
18. Giving Favourable Reference
19. Giving Qualified Reference
20. Refusing Reference
21. From a Firm, Announcing a Call by its Traveller
22. From a Commercial Traveller, Announcing a Call
23. From a Commercial Traveller, Enclosing Orders
24. From a Commercial Traveller, Making Suggestions for Increasing Business
25. From a Commercial Traveller, Suggesting Special Terms
26. To a Commercial Traveller, Complaining of Business done
27. Reply
28. Sending Cheque in Settlement of Accounts
29. Sending Cheque in Part Settlement of Accounts
30. Sending Bill in Settlement of Accounts
31. Requesting Acceptance of Bill
32. Requesting Payment on Account of Work Done
33. Requesting Payment before Delivery of Goods
34. Requesting Payment of Account
35. Repeating Request for Payment of Account
36. Requesting Payment of Account and Threatening Legal Proceedings
37. Asking for Time in Settling Account
38. Promising Payment and Deprecating Legal Pro-ceedings
39. Complaining of a Returned Bill of Exchange
40. Disputing an Account
41. Acknowledge Receipt of Cheque
42. Disallowing Discount
43. Requesting Payment to Reduce Debit
44. Requesting Payment to Avoid Bankruptcy
45. Requesting Payment not Due
46. To Wholesalers, Opening an Account
47. To Wholesalers, Enclosing Order
48. To Wholesalers, Asking for Special Quotation
49. To Wholesalers, Complaining of Delay in Delivery
50. To Wholesalers, Notifying Damaged Goods
51. To Wholesalers, Complaining of Quality of Goods Received
52. To a RailwayCompany,Claiming for Damaged Goods
53. To Customer, Acknowledging Receipt of Order
54. To Customer, Acknowledging Receipt of Order and Offering AlternativeGoods
55. To Customer, Refusing Credit
56. To Customer, Asking for Payment
57. To Customer, Answering Complaint about Goods
58. To Customer, Answering Complaint of Delay
59. To Customer, Answering Complaint of Charges
60. Opening a New Account
61. Asking for References before Opening a New Account
62. Making Inquiries about Customer Who Wishes to Open Account
63. Reply
64. Granting Special Terms to Retailer
65. From Wholesalers, Answering Complaint of Delay
66. From Wholesalers, Answering Complaint of Quality
67. From Wholesalers, Answering Complaint, and Re-fusing to Accept Returned Goods
68. To Retailer, Complaining of Underselling Prices
69. Acknowledging Request for Quotation
70. Asking for Quotation
71. To a Railway Company, re Missing Goods
72. To a Railway Company, Asking for Special Rates
73. Advising Shipping Agents of Dispatch of Goods
74. Insuring Goods Shipped
75. Instructing Bank to Honour Signature
76. Opening a Second Account
77. Stopping Payment of Cheque
78. Paying in Cheque for Third Party
79. Asking for Overdraft
80. Letter of Credit
81. Advising Letter of Credit
82. Instructing a Solicitor to Prepare a Power of Attorney
83. To a Solicitor, Giving Notice to Pay off Mortgage
84. To a Solicitor, Accepting Service of Writ
85. Enclosing New Price List
86. On Opening New Premises
87. On Extension of Premises
88. Announcing Sale
89. Offering Special Goods
90. Notifying Change in Partnership
91. Ditto
92. Taking Over Business
93. Notifying Change of Agent
94. Announcing Change of Manager
95. Notice of Suspension of Payment
96. Form of Cheque to "Bearer"
-- Form of Cheque to "Order"
-- Form of Cheque to " Order " and Crossed
97. Form of an Ordinary Bill of Exchange
98. Form of a Promissory Note
99. Form of a Foreign Bill of Exchange
100. Form of Ordinary Receipt
-- Form of Receipt for Rent
101. Form of Notice to Quit, from Landlord to Tenant
-- Form of Notice to Quit, from Tenant to Landlord